Shipping Policy
At Vape Lust, we are committed to delivering authentic vaping products quickly, safely, and reliably across Pakistan. Every order is carefully packed and dispatched to ensure it reaches you in excellent condition.
Delivery Charges
- Free Shipping on all orders of Rs. 5,000 or above
- A flat Rs. 250 delivery charge applies to orders below Rs. 5,000
Shipping charges are automatically calculated and displayed at checkout.
Delivery Coverage
We offer nationwide delivery across Pakistan, covering major cities and most serviceable areas.
Delivery Time
Most orders are delivered within 1–2 working days after dispatch. Delivery times may vary depending on your location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
While we strive to meet estimated delivery timelines, occasional delays beyond our control may occur.
Order Processing & Dispatch
Orders received between 11:00 AM and 8:00 PM (Monday to Saturday) are typically processed on the same day.
Orders placed after business hours, on Sundays, or on public holidays will be processed on the next working day.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan in all serviceable areas covered by our courier partner.
To avoid delays, customers are requested to provide accurate contact information and remain available for order confirmation and delivery coordination when required.
Courier Partner
All orders are shipped through Leopards Courier to ensure secure, efficient, and reliable nationwide delivery.
Discreet Packaging
Customer privacy is important to us. All orders are packed and shipped in discreet packaging without unnecessary product details displayed on the outer parcel.
Order Tracking
Once your order has been dispatched, a tracking number will be shared with you, allowing you to track your shipment throughout the delivery process.
Shipping Delays
Vape Lust takes every precaution to ensure orders are packed securely and dispatched promptly. However, delivery timelines are dependent on courier operations, and we cannot be held responsible for delays caused by:
- Courier service disruptions or operational issues
- Adverse weather conditions
- Public holidays and national events
- Incorrect or incomplete shipping information
- Unsuccessful delivery attempts
- Circumstances beyond our reasonable control
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. Vape Lust shall not be liable for delays, failed deliveries, or additional charges resulting from incorrect addresses, phone numbers, or recipient details.
Damaged or Missing Parcels
If your package arrives damaged, opened, or appears to have been tampered with during transit, please contact our support team within 24 hours of delivery and provide relevant photographs where applicable. We will review the matter and assist in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, delivery timelines, order tracking, or shipment status, please contact our customer support team:
Email: vapelustsupport@gmail.com
Phone: 0300-2110033
We appreciate your trust in Vape Lust and look forward to serving you