At VapeLust, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

When you visit VapeLust or place an order, we may collect the following information:

Personal Information

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Billing Address (if applicable)
  

Order Information

• Products purchased
• Order history
• Payment method details
• Delivery preferences

Technical Information

• IP Address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics data

We use your information to

• Process and fulfill orders
• Verify customer information
• Deliver products to your address
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
  

We only collect information necessary to provide our services effectively.

For security reasons, VapeLust does not store sensitive payment information such as debit card or credit card numbers on its servers.

Payments are processed through secure payment providers and banking partners where applicable.

For Cash on Delivery (COD) orders, only the information required to complete delivery is collected.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Delivery and courier partners
• Payment service providers
• Legal authorities when required by law
• Technology and service providers
• assisting in website operations
  

All third parties are expected to maintain the confidentiality of customer information

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance shopping experience

Users can disable cookies through their browser settings; however, some website features may not function properly.

We implement appropriate security measures to protect customer information against:

• Unauthorized access
• Alteration
• Disclosure
• Misuse
• Loss of data

While we strive to protect all information, no online transmission or storage system can be guaranteed to be 100% secure.

VapeLust products are intended only for adults who meet the legal age requirements applicable in their jurisdiction.

We do not knowingly collect personal information from minors. If we become aware that information has been provided by an underage individual, appropriate action may be taken to remove such information.

Customers may receive promotional messages, offers, or updates from VapeLust.

Users may opt out of marketing communications at any time by contacting our support team or using available unsubscribe options.

Our website may contain links to external websites. VapeLust is not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of any external sites they visit.

We retain customer information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Meet legal and regulatory requirements
• Resolve disputes and enforce policies

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Request deletion of certain personal data where legally permissible

To exercise these rights, please contact our support team.

VapeLust reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page along with the updated revision date.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

• Email: support@vapelust.pk
• WhatsApp: +92 300 211 0033